Degraded

Execution of extracts affected

We have identified an issue affecting some extract executions over the weekend and at certain times. The Kleene team is investigating and will provide a further update shortly.

Resolved

Kioku and Metadata are down

Kioku and Metadata went down.

Resolved

Kioku and Metadata are down

Metadata went down.

Resolved

Degraded Service for Snowflake Use Page

We have disabled snowflake use page within the Kleene App. In any event, if you need an export of your credit usage feel free to reach out to CS representative or raise a Zendesk request, and we'll action it.
Thank you
Kleene

Resolved

Kleene Login portal is down

The fix for the login issue to the kleene app has been resolved. The root cause identified was losing connectivity to Kafka cluster, which has been restored. This problem didn't impact any extract or transform execution. Thank you for your patience, and apologies for the incovenience caused.

Resolved

Webhook is down

Webhook went down.

Resolved

Webhook is down

Webhook went down.